This is a special report

CANCEL & REFUND

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Cancellation & Refund Policy – Crown Dine

At Crown Dine, customer satisfaction is our priority. Please read our cancellation and refund policy carefully before placing an order.

1. Order Cancellation

Orders can be cancelled within a limited time after placing the order.

Once food preparation has started, the order cannot be cancelled.

Bulk orders, party bookings, and catering services may require advance notice for cancellation.

2. Refund Policy

Refunds may be provided under the following conditions:

Duplicate payment made by the customer.

Order not delivered due to restaurant-related issues.

Incorrect or damaged items delivered.

Approved cancellation before food preparation.

3. Non-Refundable Situations

Refunds will not be applicable in the following cases:

Incorrect delivery address provided by the customer.

Delay caused due to traffic, weather, or unavoidable circumstances.

Change of mind after order preparation.

Minor taste or preference-related concerns.

4. Refund Processing Time

Approved refunds will be processed within 5–7 working days.

Refund timelines may vary depending on the payment provider or bank.

5. Reservation & Event Cancellation

Advance payments for table reservations, parties, or catering may be partially refundable depending on the cancellation timing.

Last-minute cancellations may attract cancellation charges.